Privacy Policy

At Owlessaywriting, we prioritize the privacy and security of our users. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our essay writing platform. We are committed to maintaining confidentiality and ensuring that your data is handled responsibly. Rest assured that your privacy is safeguarded every step of the way.       

By reviewing this privacy policy, you will gain insight into your privacy options and entitlements. Should our policies and procedures not align with your preferences, we kindly request that you refrain from utilizing our services. For any inquiries or apprehensions, please don’t hesitate to reach out to us at info@owlessaywriting.com

1.Information We Gather

a) Personal Details Shared by You.

We collect personal information that you willingly provide to us during the registration process, when showing interest in our products and services, participating in activities on our platform, or contacting us. The personal information you provide may include:

  • First and Last Name
  • Usernames for registered users
  • Account password
  • Email address
  • Contact phone number
  • Date of birth
  • Gender
  • Testimonials
  • Order details
  • Education, profession, and expertise information
  • Files uploaded to the website

It is important that all the personal information you provide is accurate, complete, and truthful. If there are any changes to your personal information, please notify us promptly.

b) Confidential Data.

We prioritize the security and confidentiality of your information. Any confidential data shared with us, such as sensitive personal details or proprietary information, will be handled with the utmost care and protected through strict security measures.

c) Social Media Login Details.

If you prefer, you can register on our platform using your existing social media accounts, such as Facebook, Google, or others. By choosing this option, we will receive certain profile information provided by the social media provider. The specific details may vary but typically include your name, email address, and any other publicly available information on the social media platform. We will only use this information for the purposes stated in our privacy policy or as communicated to you on our platform. It’s important to note that we do not have control over how your personal information is used by the third-party social media provider. We recommend reviewing their privacy policy to understand their practices and to manage your privacy settings on their platforms.

d) Automatically Collected Information.

As you interact with Owlessaywriting, certain information is automatically collected for analytical and operational purposes. This may include your IP address, device type, browser information, referral URLs, and browsing patterns. Rest assured that this information is used in an aggregated and anonymized manner to improve our services and enhance your user experience.

e) Payment-related Information.

When making a payment on Owlessaywriting, we collect and process payment-related information necessary for completing the transaction securely. This may include your credit card details, billing address, and other relevant payment details. We ensure that all payment information is handled with strict adherence to industry standards and data protection regulations to safeguard your financial information.

2. Our Information Processing Methods

We handle your personal information for various purposes based on your interaction with our Services, including:

  • Account Management: We process your information to facilitate account creation, authentication, and account maintenance.

  • Service Delivery: Your information is processed to deliver and manage the services you request from us.

  • Feedback Requests: We process your information to gather feedback and contact you regarding your experience with our services.

  • User Support: Your information is processed to address inquiries and provide support for the services you have requested.

  • Administrative Communications: We process your information to send important updates, changes to terms and policies, and other relevant administrative information.

  • Marketing Communications: With your consent, we may process your personal information for marketing purposes. You can opt out of these communications at any time.

  • Security Measures: We process your information to safeguard our services, including fraud prevention and security monitoring.

  • Campaign Evaluation: Your information may be processed to assess the effectiveness of our marketing and promotional campaigns, allowing us to tailor them to your preferences.

  • Protection of Vital Interests: When necessary, we process your information to protect individuals’ vital interests and prevent harm.

3. Legal grounds for processing your information

We only process your personal information when we have a valid legal basis under applicable law. This may include obtaining your consent, fulfilling contractual obligations, complying with legal requirements, protecting your rights, or pursuing legitimate business interests.

For users in the EU or UK, we adhere to the General Data Protection Regulation (GDPR) and UK GDPR, which require us to explain the legal bases for processing personal information. We rely on the following legal bases:

Consent: We process your information with your consent for specific purposes. You have the right to withdraw your consent at any time by contacting us at info@owlessaywriting.com.

Contractual Performance: We process your personal information to fulfill our contractual obligations, such as providing the services you have purchased.

Legitimate Interests: We may process your information based on our legitimate business interests, provided they do not override your rights and freedoms. For example, this includes analyzing usage patterns, detecting and preventing fraud, and enhancing user experience.

Legal Obligations: We may process your information to comply with legal obligations, cooperate with law enforcement or regulatory agencies, defend our legal rights, or participate in legal proceedings.

For users in Canada, we process your information with your express or implied consent. You have the right to withdraw your consent at any time.

In exceptional cases, we may process your information without consent if permitted by applicable law, including situations where:

  • Collection is in the individual’s best interest and consent cannot be obtained promptly.
  • Information is included in a witness statement for insurance claim assessment or settlement.
  • Collection is necessary for investigating a breach or contravention of Canadian laws or agreements.
  • Information is produced in the course of employment, business, or profession, consistent with its original purpose.
  • Collection is solely for journalistic, artistic, or literary purposes.
  • Information is publicly available and specified by regulations.

4. Sharing Your Personal Information: Who We Share It With and When

We may share your personal information with third-party vendors, service providers, contractors, or agents who assist us in providing our services or performing tasks on our behalf. These third parties are only permitted to access your personal information for the purpose of carrying out their work and are bound by contractual agreements to protect your information and not disclose it to any other organization.

In certain business scenarios, we may also share or transfer your personal information. This may occur during negotiations or in connection with a merger, sale of assets, financing, or acquisition of our business by another company.

5. Third-party websites

Our Services may include links to third-party websites, online services, or applications, as well as advertisements from unrelated third parties that may link to other websites or services. We cannot guarantee the actions and practices of these third parties and will not be held liable for any loss or damage resulting from your use of their websites, services, or applications. The inclusion of links or advertisements does not imply endorsement by us. We recommend reviewing the privacy policies and practices of these third parties and contacting them directly with any questions.

6. Cookies and tracking technologies

We may use cookies and similar tracking technologies, such as web beacons and pixels, to access and store information. Cookies are small files placed on your computer or device when you visit a website. These technologies are used to enhance and personalize your experience, provide our services, analyze website performance, and for marketing purposes.

We use different types of cookies, including essential cookies for core functionality, analytics cookies to understand site usage, and marketing cookies for personalized advertising. You can manage cookie preferences at the browser level, but disabling cookies may impact certain features or functionality of the Service.

7. Data retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. In cases where deletion is not possible (e.g., stored in backup archives), we will securely store your information and isolate it from further processing until deletion is feasible.

8. Ensuring the Security of Your Information

We have implemented reasonable technical and organizational measures to safeguard the security of your personal information. While we strive to protect your information, it is important to note that no method of transmission over the Internet or storage technology can be completely secure. Therefore, we cannot guarantee absolute security against unauthorized access, hacking, or data breaches. We advise you to access our Services in a secure environment and understand that the transmission of personal information is done at your own risk.

9. Protection of Minors’ Information

We do not knowingly collect data from or market to individuals under the age of 18. By using our Services, you confirm that you are at least 18 years old or that you are the parent or legal guardian of a minor who uses our Services with your consent. If we become aware that we have collected personal information from someone under the age of 18, we will deactivate the account and take necessary steps to promptly delete such data from our records. If you are aware of any personal information collected from children under the age of 18, please contact us at info@owlessaywriting.com.

10. Your Privacy Rights

Depending on your location, you may have certain rights under relevant data protection laws, including the EEA and UK.

Access: You have the right to access your personal data.

Rectification: You can correct or complete inaccurate or incomplete data.

Erasure: Under certain circumstances, you have the right to have your personal data erased.

Data Portability: You can move, copy, or transfer your personal data.

Restriction of Processing: You have the right to restrict the processing of your personal data.

Objection to Processing: You can object to the processing of your personal data for specific purposes. To exercise any of these rights, please contact us using the provided contact details in the last section. We will review and respond to your request in compliance with applicable data protection laws.

Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw it at any time. Please contact us using the provided contact details.

Marketing Communications Opt-out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us using the provided contact details. Even if you opt out of marketing communications, we may still need to contact you for non-marketing purposes, such as account administration or responding to service requests.

Account Information: If you want to review or update the information in your account or terminate your account, you can do so by accessing your account settings. If you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information for specific purposes, such as fraud prevention, troubleshooting, investigations, enforcing legal terms, or complying with legal requirements.

If you have any inquiries or feedback regarding this policy, you can contact us by sending an email to info@owlessaywriting.com. We will be happy to assist you and address any concerns you may have.