Please review these Terms and Conditions carefully as they govern your use of our services and website, owlessaywriting.com. By using this Site or engaging in any transactions, you are deemed to have read and agreed to these Terms. If you do not agree, do not use the Site or access our services. We may amend these Terms at our discretion by posting a revised version on the Site, with the revisions taking effect on the specified effective date.
1. Services
Our Site offers various services to clients, including content writing, editing, proofreading, and related services. These Services encompass content creation, editing, and proofreading, and the outcome is a sample paper referred to as the “Product.” The intended use of the Product is outlined in the “Product License” section of these Terms.
2. Jurisdiction limitations
Please be aware that certain jurisdictions may have prohibitions on the use of our Product and Services. These may include England and Wales, the Republic of Ireland, the Commonwealth of Australia, and New Zealand (referred to as “Prohibited Jurisdictions”). If you are located in any Prohibited Jurisdiction, you are not permitted to use our Services. By ordering Services on our Site, you confirm that you are not residing in any Prohibited Jurisdiction. Violation of this section may result in the closure of your account.
3. Account registration
To access most of our services, you will need to register for a personal account. During the registration process, you will be asked to provide certain information about yourself, choose a username, and set a password. It is important that the information you provide is accurate. By registering, you give us permission to verify the information you provide and conduct security procedures. You must certify that the email address you provide belongs to you or that you have the right to use it. You also confirm that you are at least 18 years old, legally qualified to enter into a binding contract, not prohibited by law from using our services, and that you do not have multiple accounts, unless explicitly permitted by us. It is your responsibility to keep your password and account information confidential. If you suspect any unauthorized use or security breaches, you must notify us immediately. Failure to comply with these requirements may result in loss or harm for which we will not be held liable. We reserve the right to modify, suspend, refuse, or terminate the service or account registration for any reason, including if you violate these terms.
4. User content
By using this site, you have the ability to contribute and share various types of content, which we refer to as “User Content.” This may include profile information, comments, testimonials, images, files, and links to third-party URLs.
It is important that you ensure the User Content you provide, especially as reference or source material, does not infringe upon any intellectual property or other rights of others, nor violate any applicable laws.
We do not actively verify the accuracy or reliability of User Content and cannot guarantee its accuracy. The rankings of writers based on user feedback are generated automatically by our system and do not involve an analysis of the substance of testimonials. You are solely responsible for your User Content, including its accuracy, and you bear the legal responsibility for any actions taken by other users or third parties as a result of or in connection with your User Content, if it is legally actionable or defamatory. We are not legally liable for any feedback or comments posted by users or third parties on the site, even if such information is defamatory or legally actionable. To safeguard the integrity of the feedback system and protect users from abuse, we reserve the right (though we are not obligated) to remove feedback or information that, in our sole judgment, violates the Terms or negatively impacts us, undermines the integrity of the feedback system, or conflicts with our business interests. By not notifying us of any errors or inaccurate statements in your feedback results, you acknowledge and agree that we may rely on the accuracy of that information.
User Content License: By submitting your User Content on this site, you grant us a broad license to use, distribute, store, display, modify, adapt, publish, translate, create derivative works from, and otherwise utilize your User Content in connection with the operation, promotion, advertising, or marketing of this site or our business. This license is non-exclusive, perpetual, irrevocable, unrestricted, transferable, fully sub-licensable, worldwide, and royalty-free. It covers all forms of media or technology, both existing and developed in the future. You agree not to contest any modifications made by us and waive any claims in relation to them.
If any moral rights cannot be transferred or assigned, you also waive those rights and agree not to support or take any action based on any moral rights you may have in or with respect to your User Content.
In summary, by sharing your User Content on this site, you grant us a comprehensive license to use and distribute it, while taking responsibility for its accuracy. We reserve the right to moderate and remove content as necessary to maintain the integrity of the platform.
5. Order process
In order to access our Services and receive Products, it is necessary to create an account on our website. It is your responsibility to keep your account information updated. When placing an order, you will be required to provide important details, referred to as Order Details, which specify the work scope and delivery terms. The exact requirements for Order Details will be clarified during the order placement process. It is crucial to provide all the necessary materials and clear requirements in the Order Details. Corrections can be made to the Order details before final submission. By placing an order, you are agreeing to purchase the Product, and for detailed information on payment terms, please consult our Payment Policy.
After payment, we may conduct a review of the Order Details to ensure compliance. If any inconsistencies are identified, we reserve the right to temporarily suspend the execution of the Order until the issues are resolved. You can monitor the progress of your Order through your account, and our Support Team is available to assist you with the delivery process.
Order Revision:
We understand that revisions may be necessary to meet your expectations. You have the option to request unlimited revisions before the Order is completed. Even after the funds have been released to the writer, you can still request a free revision within specific time frames:
- For Products consisting of up to 10 pages: within 14 days after the funds release.
- For Products with more than 10 pages: within 30 days after the funds release.
To initiate a revision of the Product, you will need to provide additional time or extend the deadline, allowing us a minimum of 24 hours to complete the revision.
Please be aware that if you provide any additional data or materials after the completion of the Product, you will need to place an additional Order or contact our Support Team to make amendments to the existing one. In both cases, additional costs may apply.
We strongly recommend regularly checking your profile and emails to promptly address any requests, remarks, or comments related to your Order. It is important to note that we cannot be held responsible for delivery issues beyond our control, such as incorrect email addresses, spam filters, internet outages, or other external contact means.
6. Bonus programm
Our Bonus Program aims to enhance interactions on the Site and provide convenience to our users. Through the program, you are given a bonus account called “Bonus Balance” as part of your profile. The bonuses, known as “Bonus Points,” can be accumulated in your Bonus Balance.
Accumulating Bonus Points:
- Partial refunds for orders or value-added services result in the accumulation of Bonus Points equivalent to the currency used for the payment.
- In all other cases, one currency unit equals one Bonus Point, which can be used for future order payments.
Bonus Points Usage:
- Bonus Points can be used as a payment method on the Site, except for additional benefits and services offered, such as subscriptions or value-added services.
- They cannot be converted into currency units or transferred to user accounts in banks or payment systems.
Unused Bonus Points: If Bonus Points are not utilized within one year from the date of accrual to the Bonus Balance, they will be withdrawn by us.
7. Subscription-based services
We may offer subscription-based services for purchase on our Site. For detailed information about these services, please refer to our Subscription Rules.
8. Refunds
We offer the option to request a refund if the delivered Product does not meet the specified standards and requirements outlined in the order form. For more comprehensive information, please review our Payment Policy.
9. Product license
When you place an order and receive a Product on our Site, you are granted a license to use the Product according to the terms specified (the “Product License”).
Under the Product License:
- You have a non-exclusive, limited, non-transferable right to use the Product for personal purposes, including educational use, without further distribution.
- Copyright ownership remains with us, and you are not assigned any copyrights for the delivered Products.
Prohibited Acts: Copying, distributing, communicating, renting, lending, or presenting the Product as your own creation are strictly prohibited. However, you may use the Product as a supplementary source for knowledge, referencing, conducting research, and generating ideas for your own copyrighted work, among other authorized uses. Our Fair Use Policy provides more information on Product usage.
Liability and Unauthorized Use: We and our affiliates/partners are not liable for any inappropriate, illegal, unethical, or wrongful use of the Product, including plagiarism, academic consequences, legal actions, or damages. Breaching these Terms will terminate the rights granted under the Product License, and you are responsible for any resulting damages or losses.
Ownership of Intellectual Property: You acknowledge that we are the sole and exclusive owner of the intellectual property rights associated with the Product. You shall not take any actions inconsistent with this ownership, except as permitted under the Product License.
10. Proprietary rights
Except for your User Content, you acknowledge that the Site and all its content (referred to as “Site Content”) are either owned by the Company or its affiliates/licensors. This includes source code, scripts, design, HTML code, web apps, artwork, text, software, technical drawings, graphics, and other files, along with their selection and arrangement.
The Site Content is protected by copyright and other intellectual property rights owned or licensed to us. Trademarks, service marks, trade names, and trade dress associated with the Site are also our proprietary assets or the property of our licensors.
The provision of the Site and Service does not grant you or any third party any rights, title, or interest in the Site Content.
You are not permitted to modify, publish, reproduce, or replicate any Site Content without our prior written consent. Unauthorized copying, alteration, distribution, transmission, performance, display, or any other unauthorized use of the Site Content is strictly prohibited.
If you have any questions or concerns regarding these Terms, please contact us via email at info@owlessaywriting.com. Please include relevant information regarding your concern when reaching out to us.